We help small business owners turn their one-and-done customers into ride-or-die super fans.
Through tailored workshops born from real business scars (not MBA theory), we'll show you how to create the kind of addictive business that makes people stay for years, buying everything you offer like it's a limited edition Labubu.
Because when your customers are writing you love letters instead of mediocre reviews, that’s when you know you've built something that will last.
Customers buy once. Fans buy twice. Super fans buy everything. Forever.
That's why we don't help you find more customers. We help you create super fans! Because super fans don't need convincing. They need restraining. They'll empty their wallets faster than you can say "limited edition" and drag their friends along for the ride.
One super fan beats 100 customers who need coupons.
We turn your business into their favorite obsession. Period.
Because we lived it for 14 years!
Way back in 2009 we started an embroidery kit business that was good but not great, kind of like cake without frosting. We had customers (but only a handful of fans) and we were ready to make our business explode. We were so tired of posting on social media like it was our full-time job, hunting wholesale shops like they owed us money, and crying over our customers not coming back for more. So we threw out all of our business books and became obsessed with our fans.
What happened?
Want some of those wins for your own business?
You’re in luck because that’s what we’re here for. We teach business owners like you the same super fan psychology that exploded our business and made our accountant think we were printing money in our basement!
We don't design experiences. We engineer enthusiasm! Every touchpoint becomes a dopamine hit! Every interaction? Better than finding money in old jeans! Your super fans will not only feel excited, they’ll feel seen and supported.
Forget keeping customers happy. We build systems so dialed in, you'll always know what your fans want next. Plus, after implementing our feedback loops, your super fans won't just stay—they'll recruit their friends like it's a pyramid scheme for joy!
We find that sweet spot where your fans' desperate desires meet your actual human capacity! No more burnout. No more resentment. Just pure, sustainable super fan love that doesn't require you to sacrifice your firstborn or your Friday nights!
We dig into your fans' brains to figure out what makes them tick. We decode their secret desires better than their Amazon purchase history. You'll understand them so deeply, it's borderline creepy.
Bottom line: We turn your business into a super fan factory that runs on pure obsession!
Your inbox transforms from "Why are you charging so much?" to "SHUT UP AND TAKE MY MONEY!"
Customer service calls go from "I want to cancel" to "How can I get more?"
Your business stops feeling like pushing a boulder uphill in flip-flops and starts feeling like riding a rocket powered by pure devotion.
And the best part? You'll sleep like a baby knowing your customers would literally fight someone in a Wendy's parking lot to defend your honor.
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