Have you ever built something amazing that people bought like it was the last TV in Best Buy on Black Friday? But then when they get into the program or membership, they leave so fast you get whiplash?
Do you feel like your membership community space is nearly as quiet as the graveyard down the street?
Are you scared to ask your customers if they've actually finished your course?
If you answered yes to any of these, glowing-up your onboarding is a must! The 72-hours after sign up is the crucial time to make people feel seen, supported, and (above all) excited! Nail this experience and your customers will become superfans.
