Think something's broken but can't pinpoint what? Let us be your detectives!
Sometimes you need someone to play customer experience CSI before committing to a major retention overhaul. We'll investigate your subscription touchpoints like they're crime scenes and deliver a report that'll make you go "OH! THAT'S why everyone's canceling!"
What you get:
- Our eyes on everything. We'll actually become your customer – subscribing, experiencing your onboarding, and yes, even canceling to see what that feels like
- Full forensic analysis of your entire subscription customer journey (from people who just lived it)
- Brutally honest findings about what's keeping customers vs. what's driving them away
- Hit-list of retention fixes ranked from "implement this yesterday" to "nice-to-have someday"
- Action plan for turning problem touchpoints into loyalty-building moments
- Clear marching orders (including how we can help you execute them)
Timeline: 2-4 weeks + one mind-blowing presentation
Price: Starts at $2,400
Sound awesome?
Schedule a discovery call ->
